We serve one in five Rhode Islanders. Neighborhood Health Plan of Rhode Island (Neighborhood) is a not-for-profit 501c3 health maintenance organization (HMO) insurance company with a consistent record of earning “Excellent” accreditation by the National Committee for Quality Assurance (NCQA). Founded in partnership with Rhode Island’s Community Health Centers in December 1993, we are governed by a 17-person board.
Neighborhood News
Member Stories
Member Stories
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10 Jul 2019Wednesday 11:07 AM
(LINCOLN) – When we first met Eloise three years ago, we were impressed. At the time, she explained that during the 16 years she and her husband were foster parents they had welcomed 55 children into their Lincoln home. “Some stayed,” she said, smiling. “Five stayed.” That’s five adopted foster children, in addition to the…
26 Jul 2018Thursday 11:07 AM
Over the past quarter of a century, Neighborhood Health Plan of Rhode Island has built an excellent reputation serving hundreds of thousands of Rhode Islanders who are eligible for Medicaid and Medicare/Medicaid benefits. But Neighborhood’s offerings extend far beyond those populations. Since 2014, Neighborhood has been offering health care coverage to individuals, families, and small…
03 May 2018Thursday 05:05 PM
Helen and Carl offered Rafi a place in their home, as his foster parents, when he was about 5 years old. Today, 22 years later, they’re still his primary caregivers, and he’s every bit a part of their family – which also includes their five biological kids, all of whom are grown and on their…
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19 Jan 2018Friday 05:01 PM
It’s hard for Deanna to think back over the past four years. “It was just chaos,” the Cranston mom remembers. “You know, one minute you have a normal life and everything’s fine. And then you wake up and your life is just turned upside down.” Over the span of just a few days her daughter, Ani,…
11 Dec 2017Monday 05:12 PMBarbara chooses Neighborhood Health Plan of Rhode Island. That means when she interacts with her health insurance company, it’s typically with welcoming hugs at the front door of her Warwick apartment. “People in [my building] say, ‘You’ve got to be the luckiest person in here!’” Barbara says. Every six weeks, the “Two Tracys” from Neighborhood pay…
02 Nov 2017Thursday 05:11 PM
It was a fluke accident in the middle of winter – and John barely survived. “He came outside, and he got caught,” explains Darlene, from Bayada Home Health Care. “There was a snowbank and he was in his electric wheelchair. He got caught and the wheelchair tilted.” John was stuck in the cold, just steps…
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13 Oct 2017Friday 06:10 PM
Clara’s story is an unfortunately common one. “For many years, I had no insurance,” the Cranston resident explains. “Even when I worked, I couldn’t afford the insurance that was on my job.” The Affordable Care Act changed that in 2014. For Clara, it was just in time. Her osteoarthritis – long a problem in both of…
07 Sep 2017Thursday 06:09 PM
Step into Warren’s Providence apartment, and the first thing you see is a wall full of his most precious memories. About half of them are family photos. The other half are notes he’s received from Neighborhood Health Plan of Rhode Island. They come from Rosemary, the Health and Wellness Specialist who heads up Neighborhood’s “Quit…
10 Aug 2017Thursday 06:08 PM
Visit Andrew’s Warwick home and you will find him surrounded by technology. Much of it is educational; some is for entertainment. But the bulk of the electronics surrounding the nine-year-old boy has a much more important purpose: keeping him alive. “He doesn’t really have a true diagnosis; he is undiagnosed,” explains Andrew’s mother, Tara. “But he has…
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21 Jul 2017Friday 06:07 PM
Rigoberto beams as he displays his painting: it’s sunset on a tropical island. Not bad for a beginner; remarkable for someone recovering from a stroke. “When I had the stroke [in 2015], I was sleeping and I remember waking up one morning and I couldn’t move my right leg. The right side of my face…
14 Apr 2017Friday 06:04 PM
When you listen to the staff at Easy Entertaining talk to each other, you get the impression that they’re all related. They’re not – but they most certainly treat each other like family. It’s a culture that comes from the top down, with Kait, the owner, setting the tone. She makes it a priority to…
13 Mar 2017Monday 06:03 PMThere are times in Marie’s life, like when she’s sitting with her nurse case manager and reviewing strategies to improve her health, when Marie has to pause to realize how lucky she is. “I’m grateful,” Marie says. “I don’t take things for granted. I appreciate even the smallest thing because I know what it’s like…
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13 Feb 2017Monday 06:02 PM
Alexia’s Miracle Baby Neighborhood Member Alexia smiles as she watches her three-year-old son play with plastic letters on his bedroom floor. “It’s a miracle,” Alexia says. “He’s my miracle baby.” To be certain, a lot of moms feel that way about their firstborn children. But in Jayden’s case, it’s no exaggeration. “After we cut his…
14 Nov 2016Monday 06:11 PMThere was a time – only 18 months ago – when Neighborhood Health Plan of Rhode Island member Altagracia was barely comfortable sitting on her own front porch. “Yes,” the Providence woman says through an interpreter. “I was very, very scared.” Altagracia was diabetic, hypertensive, in need of 21 dental extractions – and still recovering from…
17 Oct 2016Monday 06:10 PMEight year old Aiden has autism. Caring for him, as you’d expect, can be both tough and expensive. At times, it can feel like he’s in a constant cycle of doctor’s visits, referrals for evaluations, and appointments for special services. Aiden’s mom, Eloise, is on the phone to Neighborhood a lot. “You’re not going to get…