Claim Adjustment Grid – Exchange

Submission Instructions – Use this form to submit multiple claim adjustment requests. Grid can contain up to fifty (50) claims with no attachments.

This form is used to submit multiple claim adjustments. Once submitted, you will receive:

An immediate confirmation email
An acknowledgement email with a reference number and a copy of the original grid within 48 hours
A response to your grid within 90* days from the acknowledgement email date

*Due to a higher volume of requests, Neighborhood is experiencing a delay in processing adjustment requests. The former 30 day turnaround timeframe was increased to 90 days as of late December.  We apologize for any inconvenience this may cause.

Helpful Hint: if the description of issue applies to multiple claims, you can copy and paste to help speed up entry time. Fields indicated with a * are required fields.

  • Click + or - at the right to add up to 50 claims.
    Short Description of Issue*Claim ID (12 characters)*Patient Acct #*Patient Name*Member ID (11 digits)*From Date of Service (mm/dd/yyyy)*Through Date of Service (mm/dd/yyyy)Total Charges*: (enter as dollars and cents: xxx.xx)Final Outcome (For NHPRI use only) 
    Add a new row