Neighborhood believes that its contracted providers and their staff are the key to the delivery of quality care to our members. We truly value the partnership we have established and the relationship you have with our members.
This page serves as a way for Neighborhood to communicate with our providers and help answer any questions you may have about the INTEGRITY product.
Who to call with questions about the plan:
Neighborhood Member Services
1-844-812-6896 (TTY 711)
Hours: Monday through Friday, 8 a.m. – 8 p.m.; Saturday, 8 a.m. – noon. On Saturday afternoons, Sundays and holidays, you may be asked to leave a message. Your call will be returned within the next business day.
The POINT/State Health Insurance Assistance Program (SHIP) Counselors
1-401-462-4444 (TTY 711)
Hours: Monday, Wednesday and Friday, 8:30 a.m. – 4 p.m.; Tuesday and Thursday, 8:30 a.m. – 8 p.m.; and Saturday, 8:00 a.m. – noon