Do you know Neighborhood receives an average of 150-200 requests per day from provider offices requesting interpreter services for a member?
In an effort to improve the provider experience and create more efficiency with processing these important requests, Neighborhood had created an electronic form (e-form) for providers and their staff. This e-form replaces the paper Interpreter Request Form and will give submitters immediate confirmation, via confirmation number, that Neighborhood has received their request.
In addition, the e-form request for interpreter services will be faster to complete for providers. Once a provider enters the Member ID Number, all the member demographic will auto-populate in the form!